Terms & Conditions

Welcome to Isabella Ashcroft.
By visiting our website or placing an order, you agree to the terms outlined below. These Terms & Conditions apply to all visitors, customers, and users of our website.

If you do not agree with any part of these terms, please do not use our website.

For questions, contact contact@IsabellaAshcroft.com.

1. About Our Store

Throughout this website, “we”, “us”, and “our” refer to Isabella Ashcroft.
Our store operates via Shopify’s secure e-commerce platform, allowing us to provide products and services online.

We may update these terms at any time. Continued use of the website means you accept the latest version.

2. Use of Our Website

By using our site, you confirm that:

You are at least 18 years old or have parental permission
You will not use our products or website for illegal or unauthorised purposes
You will not attempt to damage, hack, or disrupt the website

Any breach of these terms may result in refusal of service.

3. Orders & Account Information

When placing an order, you agree to provide accurate and complete information, including billing and delivery details.

We reserve the right to:

Cancel suspicious or fraudulent orders
Limit quantities per customer or household
Refuse orders from resellers or distributors

If an order is cancelled, we will notify you using the contact details provided.

4. Products & Pricing

All products are subject to availability.
We aim to display colours and images accurately, but screen settings may vary.

Prices may change without notice. Promotional offers are valid only during the stated period.

We reserve the right to discontinue products at any time.

5. Returns & Refunds

Returns and refunds are handled according to our Refund & Returns Policy.
Please review that policy for full details before placing an order.

6. Third-Party Services

Our website may include links to third-party websites or tools.
We are not responsible for the content, policies, or services provided by those third parties.

Use of third-party services is at your own risk.

7. User Feedback & Submissions

If you send reviews, comments, or suggestions to Isabella Ashcroft, you grant us permission to use that content for marketing or improvement purposes.

We may remove content that is unlawful, offensive, or misleading.

8. Personal Information

Your personal data is handled according to our Privacy Policy.
By using our website, you agree to how we collect and use your information.

9. Website Accuracy

We aim to keep all information accurate and up to date, but occasional errors may occur.
We reserve the right to correct pricing or product information without prior notice.

10. Prohibited Activities

You may not use our website to:

Break any laws
Spread harmful software
Harass or abuse others
Copy or exploit our content without permission
Collect personal data from other users

Violation may result in termination of access.

11. Limitation of Liability

All products and services are provided “as available”.
To the maximum extent permitted by Canadian law, Isabella Ashcroft is not liable for indirect or incidental damages resulting from use of our website or products.

Nothing in these terms limits your statutory rights as a consumer.

12. Indemnification

You agree to indemnify and hold harmless Isabella Ashcroft from any claim arising from your misuse of the website or breach of these Terms.

13. Termination

We may suspend or terminate access to our website if these Terms are violated.

All obligations before termination remain valid.

14. Governing Law

These Terms are governed by the laws of Canada, and any disputes will be handled under Canadian jurisdiction.

15. Changes to These Terms

We may update these Terms at any time.
Please review this page periodically for updates.

Contact Us

If you have questions about these Terms & Conditions, please contact:

Isabella Ashcroft
Email: contact@IsabellaAshcroft.com